Terms & Conditions – Digital AELA

Effective Date: 04-10-2025

Welcome to Digital AELA. By accessing, purchasing, or using our services, you agree to be bound by these Terms & Conditions (“Terms”). These Terms establish a clear understanding between Digital AELA (“we,” “our,” “us”) and our clients (“you,” “your”), ensuring smooth service delivery and long-term trust.

1. Introduction

Digital AELA offers English language training, digital marketing courses, and career development services. These Terms govern the relationship between you and Digital AELA and must be accepted before using our services.

2. Service Details and Descriptions

All services are carefully structured to meet specific educational and career objectives.
Complete details of courses, placement services, and tutor/franchise opportunities are available on our official website.
For any clarification, you may contact us directly at info@gmail.com or +971 508185690.

3. Payment and Fees

Full payment is required at the time of purchase.
We accept multiple secure payment methods, including credit/debit cards and online gateways.
Additional charges (if any) such as fast-track requests or premium services will be clearly communicated before payment.

4. Recurring Payments

For subscription-based services, billing will be automatic at the start of each billing cycle.
To avoid charges for the next cycle, you must cancel before the current cycle ends.

5. Refund and Cancellation Policy

Digital AELA follows a strict no-refund policy. Once payment is made and the service is activated, no refunds will be issued under any circumstances.
We strongly encourage reviewing all service descriptions carefully before purchase.

6. Cancellation of Subscriptions

You may cancel subscription services anytime by contacting our support team.
Cancellation will take effect at the end of the current billing period.

7. Service Delivery Timelines

We provide estimated delivery schedules for services; however, these are indicative and may vary based on complexity and workload.
Significant delays will be communicated promptly.

8. Learning, Certificates & Career Outcomes

Successful students will receive Digital AELA certificates upon completion of required coursework.
We provide 100% placement support through our network and guidance programs.
While we commit to supporting your career journey, final outcomes such as job offers or promotions depend on multiple external factors.

9. Client Responsibilities

You must provide accurate and updated information during registration and enrollment.
Active participation in classes, tasks, and assignments is required to maximize results.
Failure to provide required information within 30 days of purchase may result in service delivery based on available details.

10. Revisions and Adjustments

Requests for reasonable revisions may be considered within the service scope.
Updates after successful job placement or beyond the service scope will require new service enrollment.

11. Confidentiality and Data Protection

Digital AELA complies with UAE Data Protection Laws and international standards.
All client data is securely stored and used only for service delivery.
Data will not be shared with third parties without explicit consent, except where required by law.

12. Data Retention and Deletion

We retain client data for the duration of the service and a reasonable period thereafter for administrative and legal purposes.
Upon written request, data can be deleted unless law requires retention.

13. Intellectual Property

All course materials, books, videos, and digital resources remain the intellectual property of Digital AELA.
Users are prohibited from copying, reselling, or distributing our materials without written permission.
Violation may lead to immediate termination and legal action.

14. Operating Hours

Our business hours are Monday to Saturday, 9:00 AM to 6:00 PM (UAE time).
Queries and support requests are generally addressed within 72 hours, subject to peak periods.

15. Third-Party Services

At times, we may recommend external tools or services to enhance your learning experience.
We are not responsible for third-party services, and users should review their terms independently.

16. Complaints and Dispute Resolution

Complaints must be submitted in writing to info@gmail.com with full details.
We aim to resolve issues fairly and quickly.
If necessary, a scheduled phone discussion will be arranged for resolution.

17. Limitation of Liability

Digital AELA will not be liable for losses, damages, or delays arising from use of our services.
Use of our platform is strictly at the user’s own risk.
Our liability is limited only to the value of the services purchased.

18. Governing Law and Jurisdiction

These Terms are governed by the laws of New Delhi (India).
Any disputes shall fall under the exclusive jurisdiction of the courts in New Delhi, India.

19. Changes to Terms

We reserve the right to modify or update these Terms at any time.
Updates will be published on our website with the revised Effective Date.
Continued use of services constitutes acceptance of the revised Terms.

20. Acceptance of Terms

By purchasing or using Digital AELA services, you confirm your understanding and acceptance of these Terms & Conditions.

📍 Contact Information
Digital AELA
New Delhi, India
📧 info@digitalaela.com
📞 +971 508185690